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User Guides

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User Guides

Admin Portal

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How to Add New Users

Add new users to gain access to the Admin Portal or the FlashValet App.

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How to Add Flat and Comp Rates

Flat and complimentary prices can be created int he Admin Portal.

admin portal

How to Issue Refunds in the Admin Portal

Refunds can be processed through the Ticket Search tab in the Admin Portal.

admin portal

High Level Reports Overview

These are the most common reports for FlashValet.

admin portal

How to Create Scheduled Reports

You can schedule reports to be automatically emailed to you.

User Guides

FlashValet

admin portal

How to Apply eParking Vouchers

Prepaid eParking vouchers such as SpotHero, ParkWhiz, etc, can be applied throught the FlashValet app.

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How to Start and End Your Shift

This guide walks you through the basics of beginning and ending your shift as a dispatcher.

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Overnight Posting Process

Follow these steps to properly report overnight valet parking revenue.

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Overnight Posting Process with PMS Integrations

For hotels with Property Management Systems integrated with FlashValet, follow these steps to ensure revenue is reported properly. 

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How to Manage Monthly Accounts in Manual Mode

This guide provides details on adding and managing monthly accounts in manual mode (tracking only, no billing through Flash).

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How to Manage Monthly Accounts in Automatic Mode

This guide provides details on adding and managing monthly accounts in automatic mode with the full billing package built into Flash. 

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How to Process Validations

FlashValet offers several methods for validating your visitor’s parkers.

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How to Create Validators

Step-by-step guide on adding new validators.

User Guides

FlashPARCS

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FlashParcs User Manual

Full guide on managing your FlashPARCS system.

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How to Use Text to Pay

Step-by-step guide on how your parkers can text to pay for their parking fee.

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How to Create Discount/Validation Prices

This guide demonstrates how to create discount/validation prices.

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How Parkers will Apply a Validation

Step-by-step guide on how your parkers apply validations to their parking fee.

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How to Use BLE Access for Monthly Parkers

This guide instructs monthly parkers on how to use the FlashParking app for frictionless access using their mobile phone.

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