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User Guides

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User Guides

Admin Portal

admin portal

How to Issue Refunds in the Admin Portal

Refunds can be processed through the Ticket Search tab in the Admin Portal.

parcs

FlashPARCS How to Add Flat Rates and Comp Prices

Flat and complimentary prices can be created int he Admin Portal.

admin portal

Admin Portal How to Add Validators

Add validators to have access to process validations for their visitors.

admin portal

Admin Portal How to Add New Users

Add new users to gain access to the Admin Portal or the FlashValet App.

User Guides

FlashValet

valet

FlashValet Onboarding Kit

This archive of documents will assist in launching your new FlashValet location, or modifying an existing location

valet

FlashValet How to Use Ticketless Valet

The Ticketless Valet Module gives parking operators the ability to offer their customers the option of replacing paper tickets with SMS texting ticketing.

valet

Validation Portal How to Process Validations

Validations can be processed electronically, with printed barcodes, and through the app.

valet

FlashValet How Monthlies Use the Texting Feature

Monthly parkers can quickly and easily request their vehicle via SMS.

valet

FlashValet How To Use Advanced Runner Mode

Advanced Runner Mode allows for more seamless tracking of runners for high volume operations.

valet

FlashValet How to Ensure you are Using the System Properly

Here’s the list of things to check to ensure the correct steps are taken in day-to-day operations.

valet

FlashValet How to Use the Texting Feature

This step-by-step guides you through the parker’s experience.

User Guides

FlashPARCS

parcs

FlashPARCS Onboarding Kit

This archive of documents will assist in launching your new FlashPARCS location, or modifying an existing location.

parcs

FlashPARCS How to Add Flat Rates and Comp Prices

Flat and complimentary prices can be created in the Admin Portal

parcs

FlashPARCS How to Set Monthly Parkers to Neutral

To set monthly parkers to a neutral state, soft close and grant free exits to monthly accounts.

parcs

Validation Portal How to Process Validations

Validations can be processed electronically, with printed barcodes, and through the app.

parcs

FlashPARCS How to Use the Customer Service Portal

The Customer Service Portal can be used to remotely send commands to a kiosk during a support call.

parcs

FlashPARCS How to Add Support Agents

Add Support Agents to have access to the Customer Service Portal.

parcs

FlashPARCS How to Assign Overnight Self Parking Passes

Assign in/out passes for self-parking overnight hotel guests.

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