Support

Resource Guides

We’re here for you. Find user guides, onboarding kits, and advice for getting the most out of FlashParking.

Admin Portal

How to Issue Refunds in the Admin Portal

Refunds can be processed through the Ticket Search tab in the Admin Portal.

FlashPARCS How to Add Flat Rates and Comp Prices

Flat and complimentary prices can be created in the Admin Portal.

Admin Portal How to Add Validators

Add validators to have access to process validations for their visitors.

Admin Portal How to Add New Users

Add new users to gain access to the Admin Portal or the FlashValet App.

FlashValet

FlashValet Onboarding Kit

This archive of documents will assist in launching your new FlashValet location, or modifying an existing location.

FlashValet How to Use Ticketless Valet

The Ticketless Valet Module gives parking operators the ability to offer their customers the option of replacing paper tickets with SMS texting ticketing.

Validation Portal How to Process Validations

Validations can be processed electronically, with printed barcodes, and through the app.

FlashValet How Monthlies Use the Texting Feature

Monthly parkers can quickly and easily request their vehicle via SMS.

FlashValet How to Use Advanced Runner Mode

Advanced Runner Mode allows for more seamless tracking of runners for high volume operations.

FlashValet How to Ensure you are Using the System Properly

Here’s list of things to check to ensure the correct steps are being taken in day-to-day operations.

FlashValet How to Use the Texting Feature

This step-by-step guides you through the parker’s experience.

FlashValet How to Perform Overnight Posting with a PMS Integration

Here are the steps to post overnight payments with a fully-integrated PMS system.

FlashPARCS

FlashPARCS Onboarding Kit

This archive of documents will assist in launching your new FlashPARCS location, or modifying an existing location.

FlashPARCS How to Add Flat Rates and Comp Prices

Flat and complimentary prices can be created in the Admin Portal.

FlashPARCS How to Set Monthly Parkers to Neutral

To set monthly parkers to a neutral state, soft close and grant free exits to monthly accounts.

Validation Portal How to Process Validations

Validations can be processed electronically, with printed barcodes, and through the app.

FlashPARCS How to Use the Customer Service Portal

The Customer Service Portal can be used to remotely send commands to a kiosk during a support call.

FlashPARCS Hot to Add Support Agents

Add Support Agents to have access to the Customer Service Portal.

FlashPARCS How to Assign Overnight Self Parking Passes

Assign in/out passes for self-parking overnight hotel guests.

Want to see FlashParking in Action? Let us take you for a drive.

See for yourself how easy, intuitive, and powerful our valet and PARCS solutions are.

HEADQUARTERS

FlashParking 3801 South Capital of Texas Highway, Suite 250 Austin, TX 78704

SALES

sales@flashparking.com

800.213.3706

SUPPORT

support@flashparking.com

888.737.7465

© 2018 FlashParking All rights reserved

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