FLASH’s cloud-born, single-platform technology enabled Parkway to opt out of a six-figure investment while also avoiding portfolio-wide obsolescence. With FLASH, they were instead able to invest strategically in a next-generation system that would streamline the organization onto a single platform and provide 24 facilities across four cities with future-ready equipment that is custom-configured to each operation’s unique demands.
FLASH technology has empowered Parkway to focus on what is most important: attracting transient customers, finding monthly parkers, and improving the asset – not tending to unreliable equipment and machines. Since the migration, there have been zero reoccurring mechanical errors and no lost or damaged tickets. Machine-related errors have been substantially reduced, in turn increasing uptime and revenue generation.
For monthly parkers, the process has become completely contactless with Bluetooth and LPR access.
The ability to deploy a variety of contactless integrations (LPR, Bluetooth, pay-to-text, FLASH mobile app) has allowed these facilities to provide a safer experience for all their customers by minimizing touch as much as possible.
FLASH’s LPR solution with HTS, in particular, has been a big win for Parkway. The addition of LPR technology at a high-volume garage has significantly decreased egress time for both monthly and transient parkers. The LPR integration with FLASH has been so successful, Parkway’s management team has made LPR part of their standard functionality going forward.