In an evolving business environment like the current mobility industry, brand loyalty is a challenge to maintain; customer expectations are constantly rising and the technology powering solutions is advancing at an unprecedented rate.
As professionals in mobility, we must push the bar higher and consistently exceed customer expectations in order to resist obsolescence. In pursing excellence in operational efficiency and user experience, basic operational functions should be the last of your worries. But with legacy providers—they often aren’t.
For instance, on January 14th, 2020, Microsoft will cease support for the Windows 7 operating system, requiring software providers across the country to update to Windows 10. For customers of legacy, server-based PARCS providers, this software update will cost upwards of $30,000. Rather than directing resources towards improvements in customer experience or operational efficiency, the success of these parking operations is being stunted by a routine software update.
If resources are being siphoned to basic operational costs like maintenance and upkeep, your focus is inevitably diverted from the facets that actually drive success: providing more innovative, efficient, and intuitive ways to serve customers. If you are caught up in paying for—and dealing with—outdated technology and fundamental organizational functions, how can you possibly be expected to be a leader and innovator in the industry?
As an authentic, cloud-based service provider, FlashParking’s business model is all inclusive of future software updates like this one. You will never be hit with surprise fees or see disruptions to normal operations when upgrading hardware components and software. These benefits are made possible by our…
- Future-ready philosophy, which is the foundation of our technology infrastructure
- Cloud-based platform that also supports total security and data intelligence
- And customer-centric focus that drives everything we do
We are proud to support a platform and service model that enables our valued clients to focus on what is truly important: serving their customers with an experience that exceeds expectations every time.
If you’re being hit with expensive upgrade fees from your legacy PARCS provider, contact a FlashParking Sales Representative to learn about an alternative approach.