After the swift FLASH install, downtown Tempe’s garages immediately started to see the efficiencies of a cloud-born approach.
First, the move to an automated system rather than cashiers decreased payroll, increased accountability, and allowed for 24/7 revenue collection. At one location, the Downtown Tempe Authority saw revenue jump 150% after switching to FLASH.
Locations with newly-installed FLASH solutions also managed to go from 70% cash and 30% credit card transactions to upwards of 90% credit card and just 10% cash transactions.
“We are able to provide a higher level of service by bringing this new PARCS system into the mix,” says Jones. Features like License Plate Recognition (LPR) have been a big hit among monthly parkers who interact with the facilities regularly.
For day-to-day operators of the garage, mobile management capabilities and ease of integrations have been the biggest benefits.