Today, Scan-to-Pay makes up 20% of all transactions at Parkwell sites. The addition of the digital payment solution has been a transformative technology for Parkwell and their customers, enabling some lots, like Mile High Station behind Meow Wolf, to operate entirely with Scan-to-Pay signs – no hardware required.
Where hardware is a key piece of the puzzle, users are still enjoying digital integrations and an intuitive, automated experience. After Parkwell’s first installation of FLASH’s user-friendly technology at the Music Garage in 2018, call volume dropped 60%.
On the back end, a digital system is also making the experience more streamlined for management, who can easily receive real-time customer feedback after Scan-to-Pay transactions.
At their 60 locations around Denver, Parkwell has seen transient revenue grow at some locations by over 40% as a result of FLASH Technology. As Parkwell continues to expand, Scan-to-Pay is their go-to digital payment solution for revenue growth and happy customers.