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Renaissance Tower – Real Customers/Real Results
Venue Name: Renaissance Tower
Venue Location: 1201 Elm St, Dallas, TX 75270
Venue Type: Office Building
Operated By: Premier Parking
Venue Challenges: The Renaissance Tower is an 886ft, 56-story skyscraper located at 1201 Elm Street in downtown Dallas, TX. It is the second-tallest building in Dallas, the fifth tallest in Texas, and the 24th tallest in the United States. The modernist design of the building and high status of its tenants, which include the Mexican Consulate, require constantly up-to-date technology that exceeds the expectations of its users. The Renaissance Tower found that renewing their existing parking system to sta was becoming more costly than getting entirely new equipment. So, they sought out an innovative, cost-efficient, reliable, and secure new parking solution that would suit the building’s various marquee tenants and that could be seamlessly incorporated into the building’s existing structures.
FlashParking Solutions — FlashPARCS
Equipment Installed — 6 Entry/Exit Smart Stations, 2 Pay-on-Foot Smart Stations with accompanying Cash Machine with Bill Note Recycler
At the cutting edge of parking technology and software integration, FlashParking offered the Renaissance Tower an efficient new way to manage its parking systems. The twelve-story parking garage has three entry and three exit lanes to facilitate the flow of traffic. Although the primary users of Renaissance Tower’s parking will be monthly parkers, the building needed to develop seamless entry options for visitors. To that end, FlashParking installed six Entry/Exit Smart Stations in the garage, all of which can accept credit cards and process electronic or printed validations. The garage also boasts two Pay-on-foot Smart Stations that accept cash and are equipped with a bill note recycler (BNR), thus making it easy for visitors to pay before exiting the garage.
For monthly parkers, FlashParking proposed an Automatic Vehicle Identification solution, specifically using Transcore technology. Using a UHF tag in each tenant’s car, the gates are automatically signaled to open, creating a seamless entrance and exit experience for long-term parkers.
For expedited maintenance, the operator was outfitted with FlashParking’s unique FlashCare Maintenance Kit, which contains all the major replacement components of each station. All components on the Smart Stations are part of a plug-and-play (USB-based system) and can be swapped out in the existing machine as new technology requires. This DIY maintenance system reduces repair costs by making maintenance simple and quick for the parking operator to do. There is no longer a need to call in for external maintenance while suffering days of downtime on a parking system. FlashParking’s software systems are constantly evolving to make the most of new technologies and are bringing those new efficiencies directly to customers.
The Renaissance Tower’s parking operator is now taking advantage of FlashParking’s worry-free compliance model which outsources 98% of the PCI duties to us, the only Level 1 Service provider in the industry.
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Randy Smith, CEO of Real Estate Development firm, Weston Urban, shares how the company’s focus on technology to provide the highest levels of customer service to their tenants led them to FlashParking solutions.
Santa Barbara’s Hotel Californian needed a unique set of flexible, high-tech functions to suit each guest’s individual parking needs. As a top destination for VIP guests, the Hotel Californian was seeking parking solutions that offered a high level of discretion and security. For discreet entrance and exit, the hotel wanted a set of small, private garages for VIPs that offered direct access hotel rooms with secure code-based entry and exit points.
With award-winning architecture, the 1111 Lincoln Road parking garage needed high tech parking solutions to match its cutting-edge design. The garage serves a diverse group of patrons from around the globe and therefore required parking software that could offer multiple languages, including Spanish and Portuguese. Due to the frequent use of cash among foreign visitors, the garage needed cash payment options and the ability to manage cash with a bill note recycler (BNR). Greeting this diverse group of tech-savvy guests, it was important to 1111 Lincoln Road garage that they stay updated with the latest technology. It was also essential for 1111 to find equipment that could operate effectively in the tropical climate of Miami Beach.
Ryan Hunt, Chief Operating Officer for Premier Parking, talks about how FlashParking’s Cloud-based solution has helped maximize revenue and empowered the Premier team to make better business decisions.
Robert DeBurro, Executive Vice President & Manager Partner for LAZ Parking, shares why FlashParking is one of their key innovation technology partners.
Ross Severy, Director of Operations for Hospitality Parking, shares how the company has turned to FlashParking to help enable their aggressive growth through streamlining their operations via comprehensive tracking across all their revenue streams, maintaining PCI compliance, and ensuring the highest levels of guest experience.
The Resort at Squaw Creek is nestled at the foothills of the Sierre Nevada mountain range and offers luxurious Lake Tahoe accommodations for its guests who come to ski Squaw Valley, golf at its championship golf course, or partake in its award-winning spa facilities. To accommodate their guests, Squaw Creek offers both valet and self-parking options to its guests.
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See for yourself how easy, intuitive, and powerful our valet and PARCS solutions are.
FlashParking 3801 South Capital of Texas Highway, Suite 250 Austin, TX 78704