It’s an exciting time! You’ve realized that you need new parking software for your asset. Maybe you’ve opened a new location and need more resources. Perhaps you’ve upgraded your infrastructure, and you need software that takes advantage of new features. Or, maybe you’ve just had enough of your outdated system and it’s time for a change. Regardless of the reason, it’s a big step for your parking systems.
Here’s the thing: Choosing the right software is rarely simple.
There are many variables to think through when considering your options. The decision should come down to which problems need addressing, what capabilities you require, and knowing your plans for the future. To even get that far, it’s essential to have a strong understanding of what’s happening in your business. This has been particularly challenging during the pandemic. That’s why we created “agility training” guidelines with some smart solutions you can use to audit your operation. This type of exercise can uncover needs you didn’t know existed.
Lead the Charge
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Understand Your Needs Before You Decide
Do you know your daily utilization rates or which services people request the most? What exactly is cloud software? The answers to these questions will help you understand what you need in your parking software. The most successful purchases are made by the most informed buyers. Stay up-to-speed by having an intimate knowledge of your operations and what customers want.
On a high level, being aware of industry trends will also give you some direction. You want to make sure you’re making the right choice not just for tomorrow, but for five or 10 years down the road. For example, how ready are you for the future of sustainable energy? McKinsey’s 2021 Global Energy Perspective estimates that half of the world will rely on renewable energy in the next 14 years. That means ensuring you’re prepared to accept electric vehicles in your systems. Also, consider contactless payments. They’re not just a temporary salve for pandemic parking—they’re sticking around.
Once you get a firm grasp of the world around you and your customers’ needs, then it becomes time to choose software. That means asking the right questions, like the ones below.
Feel Confident That Your Software Adds Value
Look past the historical usage of parking software. Today’s software goes beyond lifting gates and taking payments; it can impact a traveler’s journey from door-to-door. Intelligent data doesn’t just start and stop at the kiosk—it provides you with the necessary insights to innovate. Your next parking software package can do all of this and more, and it’s still only the beginning of the smart parking revolution. Make sure you have a ticket for the ride by asking the right questions before you buy.
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